b222 Privacy Policy — How Your Data Is Kept Safe

B222 collects three types of data — what you provide directly, what is automatically generated as you use the platform, and what is required for security verification. Every piece of data is collected for a specific reason — nothing is gathered without purpose.

During registration, you provide your mobile number, password, and date of birth. Your name and national ID number may be requested later during identity verification (KYC) — this only applies before large withdrawals. Payment method details, such as your bKash number, are stored solely for processing transactions.

• Your password is never stored in plain text — it is always hashed.
• Full payment card numbers are not stored on our servers.
• No voice or video recordings are made — only text logs from live chat are kept.

B222 uses your personal data primarily for three reasons: to keep our services running, to keep your account secure, and to improve your experience. Your data is never used for unrelated purposes.

By analysing your gaming history and preferences, b222 can suggest relevant promotions and games tailored to you. These personalised recommendations are entirely optional — you can turn them off from your profile settings at any time. If you prefer not to receive promotional emails or SMS, that can also be disabled from your account settings.

• To verify accounts and ensure security.
• To process deposits and withdrawals.
• To resolve customer support requests.
• To identify and resolve technical issues on the platform.
• To meet legal obligations.
• To enforce responsible gaming policies.

B222 never sells your personal data to third parties — this is our core commitment and the most important principle in this policy. That said, we do share limited data with a select group of trusted partners in order to keep our services running smoothly.

For payment processing, only the information necessary to complete transactions is shared with bKash, Nagad, or Rocket — nothing beyond that. Only technical session data is shared with game software providers; no personal information is passed on.

• Payment gateway partners — transaction data only, nothing more.
• Game Providers — technical session data only.
• Cloud Storage Providers — in encrypted form.
• Authorities under legal obligation — required information only.
• Advertisers — never.
• Any other third party — never.

Multiple layers of technical safeguards are in place to keep your data secure at b222. These measures are continuously updated and tested to remain effective against emerging threats.

All data transfers are secured with 256-bit TLS encryption — meaning no one can intercept your information in transit between your phone and b222's servers. Sensitive data stored on our servers is also kept encrypted at rest. Passwords are hashed using the bcrypt algorithm, which is widely recognised as the most secure method available today.

• 256-bit TLS encryption — on all data transfers.
• bcrypt password hashing — no one can ever see your password in plain text.
• Two-factor authentication (2FA) — an extra layer of security at login.
• Real-time fraud detection — suspicious access is automatically blocked.
• Regular security audits conducted by independent external experts.
• Data backup — stored securely in encrypted form on separate servers.

B222's website and app use cookies. Cookies are small text files stored on your device that help the website remember your preferences and keep you logged in. Not all cookies are the same — some are essential for the platform to function, while others are optional.

You can disable optional cookies through your browser settings, but turning off essential cookies may cause the login or payment pages to stop working correctly. The app uses equivalent local storage technology in place of cookies, which can be managed in the same way.

• Cookies are not used to track you across other websites.
• b222 does not use third-party advertising cookies.
• Session cookies are automatically deleted when you log out.

B222 believes you should have full control over your own data. That's why we provide you with specific rights that you can exercise at any time. Six key rights are outlined below.

B222 retains your data only for as long as necessary — no longer. Data for active accounts is kept while the account remains open. Once an account is closed, most personal data is deleted, though certain information may be retained for a specified period to meet legal obligations.

• Data is automatically deleted or anonymized once the retention period expires.
• Data is securely destroyed before deletion.
• Data is also purged from backups after the designated retention period.

If you have any questions about this Privacy Policy, want to make a request regarding your personal data, or believe b222 has breached this policy — reach out to us directly, whatever the situation. We are committed to responding honestly and promptly.

This Privacy Policy may be updated from time to time — when new services are added, in response to legal changes, or due to technical improvements. For significant changes, you will be notified via app notification or email at least 7 days before they take effect. For minor changes, the "Last Updated" date at the top of the page will be revised accordingly.

• Email: support@b222.world
• In-app Live Chat — available 24/7 with support in Bengali.
• Complaints are typically resolved within 7 business days.
• Previous versions of this policy are available upon request.